Standard returns
Unless a product is marked final sale or otherwise excluded, customers may request a return within 30 days after delivery for eligible items that are unused, uninstalled, clean and in resalable condition with original packaging when applicable.
Apparel returns & size exchanges
Request an apparel return or size exchange within 30 days after delivery. Apparel must be unworn, unwashed and in resalable condition. Customers pay return freight for normal size exchanges and preference-based returns. KingKits covers return and replacement shipping for incorrect or defective merchandise. Contact KingKits with your order number before sending anything back; exchanges depend on the requested size being available. Approved refunds are issued to the original payment method after inspection.
Request authorization first
Contact KingKits before sending a return. Include the order number, item involved and reason for the return. Unauthorized returns may be delayed or refused if KingKits cannot identify the order or confirm eligibility.
Items that cannot be returned
Installed, used, contaminated, damaged-after-delivery or materially altered parts are generally not returnable. Special-order or clearly designated non-returnable items may also be excluded when disclosed before purchase.
Fitment problems
Do not install a part that appears incorrect. If KingKits supplied the wrong item for the verified vehicle information provided at checkout, contact support before installation so the fitment record and order can be reviewed.
Return shipping and refunds
Customers are generally responsible for return shipping on preference-based returns. When KingKits confirms that it shipped an incorrect or defective item, KingKits will determine an appropriate return or replacement process. Approved refunds are issued to the original payment method after the returned item is received and inspected. Original outbound shipping is normally non-refundable unless the return results from a KingKits fulfillment error or applicable law requires otherwise.
Manufacturer warranty
A manufacturer's warranty claim may require information, inspection or processing under the manufacturer's own warranty terms. KingKits will provide reasonable order documentation when available.
Start a return
Email [email protected] with your order number and the item you need help with.